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SIM Not Working |
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Use this troubleshooter to diagnose and fix problems with your SIM card |
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Line 2 |
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Line 2 Troubleshooting
Australian networks do not support line 2. If your phone is displaying a line 2 in the top left hand corner or giving one of the errors listed below, your phone may be set on line 2. |
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Barring & Suspension |
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If you are receiving any of the error messages listed below, it may be that your phone is barred by the network. This can result from a lost /stolen phone or Credit Management action. |
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Fixed Dialling |
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If you are getting an error message such as the ones listed below, it may be as a result of fixed dialling being active on your phone.
Fixed dialling is an inbuilt restricting feature that is available on some makes and models of phones. It allows the |
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Making International Calls |
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If you cannot make international calls or calls to 1900 numbers, you may receive the following error message: |
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Sending SMS |
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Cannot Send SMS
If you are unsuccessful at sending an SMS message to a local mobile phone, you may receive the following error messages:
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Sending MMS |
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MMS (Multimedia Messaging Service) allows you to send and receive sound, pictures and animation by mobile phone to another compatible phone. If you cannot send an MMS you may receive the following error messages:
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